Lexington garage unleashes pedal power
Two wheels can be as good as four when your car is in the shop and you need to get to school or work.
So last Monday, Lowell’s Bluegrass Automotive began giving its customers another option besides loaner cars and shuttle services.
They can now borrow a bicycle at the Mechanic Street garage.
“Customers who work downtown or at Lexmark or UK are close enough to be in bicycle range,” noted Brian Nigoff, the manager and son of the owner, Lowell Nigoff.
The idea didn’t come from a customer, he said. It came from a technician at Lowell’s where employee suggestions are encouraged.
It’s too early to declare that bicycles are a hit with customers, but they have been used already.
Lowell’s also does things like give coupons to customers so they can go around the corner to Third Street Stuff and have breakfast while their cars are being repaired.
Ideas from customers are also welcome and are considered by managers, Brian Nigoff added. “We do what we can to keep everyone happy.”
